FAQs

Most in-person ABN trainings and events are located in the United Way of Greater Knoxville building at 1301 Hannah Ave. Virtual events are held via Zoom. However, please note the location for each event listing.

Day-of registration is available for many trainings and events unless it is marked full on the online listing. Please notify Sam Kimbro at kimbros@unitedwayknox.org if you plan to register on-site for an event.

Each workshop differs with regard to the distribution of class materials. In most cases, printed copies will be provided and occasionally digital copies can be emailed to participants, depending on material rights and license restrictions.

If you are unable to register for a training online, please contact Sam Kimbro at kimbros@unitedwayknox.org.

If you are unable to register for membership online, please contact abn@unitedwayknox.org.

You can also get more information and a step-by-step guide here on How to Create an ABN Account.

The Alliance for Better Nonprofits is committed to making our programs and services available to the entire community and we will make every effort to ensure that special needs are accommodated. If you would like an interpreter or accommodation for an ABN training or event, please contact Sam Kimbro at kimbros@unitedwayknox.org no less than five business days prior to the training you wish to attend.

Yes! We would be happy to connect you with an ABN Expert on any subject matter. We will work together with you and the trainer/consultant to define the scope of work, then schedule and ensure delivery of the customized training to meet your organization’s specific goals. Contact us at abn@unitedwayknox.org to get started.

United Way of Greater Knoxville offers scholarships for training and consulting through their Capacity Building Fund. Contact Torrie Biggs at biggst@unitedwayknox.org for more information.

ABN reserves the right to cancel or postpone events and we will strive to make the determination at least five business days in advance. You will be automatically registered for the new date/time (if applicable) and notified of the cancellation. If you are unable to attend a program for which you are registered, you may send another individual from your organization in your place with written notification to ABN. Otherwise, if you are unable to send a replacement, please note the following:

• Written notification of your registration cancellation must be received by email to Sam Kimbro at kimbros@unitedwayknox.org no less than five business days prior to the class.
• If your cancellation is received prior to five business days before the start of a program, ABN will issue a credit voucher that may be applied towards a future program.
  • The credit voucher must be used within six months of the original training.
  • The credit voucher may be transferred to another individual within the organization subject to the terms above.
• Credit vouchers do not have a cash value.
• No refunds or vouchers will be issued if you cancel your registration in a program less than five business days before the start of a program.

ABN is not responsible for out-of-pocket expenses such as travel and lodging costs incurred by the participant(s) related to a cancelled or postponed event.

For ABN training/community programs and other special events, please use the following inclement weather policy:

• If The University of Tennessee is closed for inclement weather, all programs will be cancelled.
• Payments/registrations for programs cancelled as a result of inclement weather will be transferred to the rescheduled program date(s). If the new program date(s) prohibits your participation, you may send another individual from your organization in your place with written notification to ABN or request a credit voucher.
• ABN will post any delays or cancellations on our website and on social media. We will also make an effort to email attendees. If you are unsure about a delay or cancellation, contact Sam Kimbro at kimbros@unitedwayknox.org.

ABN is not responsible for out-of-pocket expenses such as travel and lodging costs incurred by the participant(s) related to a cancelled or postponed event.

Job postings for ABN member organizations are provided at no cost. If you are interested in becoming an ABN member, click here. ABN policy prohibits posting volunteer positions EXCEPT for internships; all positions must be contract (e.g., AmeriCorps VISTA), part-time, or full-time paid employment opportunities. All posts must include salary information.

If you are not an ABN member organization, there is a $150 fee for each job posting. For assistance in posting a job as a non-member, please contact abn@unitedwayknox.org.

Note: Job postings must be approved by an ABN staff member before it will be displayed to the public on our website. The approval process is typically completed on the same business day that your order is submitted. In the event that a delay in approval occurs, the expiration date for your job posting will be adjusted accordingly.

ABN reserves the right to remove any job post at any time.

PRIVACY STATEMENT

ABN is committed to honoring the privacy of visitors to our website, www.betternonprofits.org.  This privacy policy governs any personal and business information collected from visitors to the ABN website. Our goal is to protect online information with the same diligence that we protect information obtained through other means.

INFORMATION COLLECTION AND USE

The ABN website collects information about each visitor to the Website in four ways: (1) through your IP address, which does not contain any personal information, (2) through any email correspondences you send to us, and (3) when you submit information using an online order/input form on one of our web pages, (4) e-newsletters.

• IP Address
  • ​Note: Your IP address does not contain or reveal personal information about you. Information such as your name, address, or phone number cannot be obtained through your IP address alone.
  • The ABN Nonprofit Service’s web servers log all Website visitors’ IP addresses to automatically collect information about usage of the Website. This information is collected only to help diagnose problems with our servers, administer our Website, track traffic patterns, and identify ways to make our Website more useful. Information is never used to track or monitor individual users.
• Email Correspondences and E-Newsletters
  Unless specifically requested, any email messages you send to ABN, including your email address, are kept private and will not be disclosed to third parties.
• Online Input and Order Forms
  • ​Unless specified by the form, all information submitted to ABN using our online input and order forms are kept private. The information is used to contact you about our services that have already expressed interest in. We occasionally share the information with our partners for reasons related to services and resources provided through ABN.
  • We also reserve the right to rent our general mailing list. We do not share email lists of any kind. If you previously chose to have your information shared, you may opt-out or change your information at any time. See below for information about how you can contact us.
  • Orders placed using our secure e-commerce transaction may require your name, e-mail address, shipping address, credit card billing address, card number, and expiration date. Credit card numbers are used only for payment processing and are not retained for other purposes. If we have trouble processing an order, the contact information you provided is used to get in touch with you.
• E-Newsletters
  If you wish to subscribe to any of our newsletters, we require certain contact information (name and e-mail address) so we ensure delivery as requested. Users who no longer wish to receive our newsletter may opt-out using the specific instructions found at the bottom of each newsletter or corresponding web page.

LINKS

The ABN website contains links to external websites. We are not responsible for the privacy practices or the content of sites not produced or managed by the Alliance for Better Nonprofits. Nor does information regarding referrals to other sources of assistance constitute an endorsement of the individuals or entities listed.

TERMS AND CONDITIONS

By viewing this website, you agree to the following: ABN, including but not limited to any of its members, makes no warranties about the information contained herein, nor assumes any liability for use of this website. The information provided on this website does not constitute legal or financial advice. While every effort is made to ensure the accuracy of the information on these pages, no guarantees are provided and you should not rely on it for any financial or legal purpose. For financial or legal advice, please contact a certified public accountant or attorney licensed in your area. ABN reserves the right to modify or discontinue, temporarily or permanently, this website or any part thereof with or without notice.

PHOTOGRAPHY POLICY

Photographs taken at a training or other ABN event can be utilized in print or digital platforms to promote programs and services, and further the mission of ABN.

If you have any questions or concerns about privacy or terms of use, please contact us at:
Alliance for Better Nonprofits c/o United Way of Greater Knoxville
1301 Hannah Avenue
Knoxville, TN 37921
Phone: 865-523-9131 – and then dial 3

COPYRIGHT NOTICE

© 2023 Alliance for Better Nonprofits. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only.
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.