2019 Nonprofit Excellence Conference Sessions


Speaker Bios


GENERAL SESSION | 9:10 A.M. – 9:55 A.M.

Creating an Accountable Care Community Todd Norris, Ballad Health

Collective Impact is a buzz word in the nonprofit industry, but it encompasses a long-term, committed effort from various organizations to solve a problem in their community. Todd Norris of Ballad Health Foundation will outline the origin of the Accountable Care Community, the collective impact model Ballad uses, what Ballad has so far accomplished, and how nonprofits can partner with Ballad to make East Tennessee and Southwest Virginia a better and healthier place to be.

Lunch & Panel Session | 12:30 P.M. – 1:45 P.M.

The Power of Collective Impact Karen Pershing, Metro Drug Coalition; Amy Dolinky, Knox County Health Department and All4Knox; Dr. Robert Pack, ETSU

Hear how several organizations in East Tenessee are joining forces to tackle the opioid crisis, one step at a time. Karen Pershing of Metro Drug Coalition and Amy Dolinky of the Knox County Health Department will present their “All4Knox” collective impact template and road map that can be replicated and implemented in your community. Special guest Dr. Robert Pack from ETSU will provide updates on East Tennessee community and university partnership efforts that combat the epidemic of substance use disorder.

BREAKOUT SESSION ONE | 10:05 A.M. – 11:05 A.M.

A Dose of Perspective: The Road to a Better YoDr. Heather Cook

It is common for conference participants to feel refreshed and energized when they attend sessions. Yet, when they go home to incorporate their new ideas into their workplace, “Monday Happens.” It’s so easy for the daily minutiae to control the landscape. Dr. Cook will share how to create easy habits to increase productivity and remove frustrations. The goal is to walk away with a roadmap on how to bring a new and positive perspective to your work.

Taking Your Fundraising to the Next Level Brent Waugh, Big Brothers Big Sisters of East Tennessee

Grants, annual appeals, corporate donations, events, and individual donors-nonprofit development can be overwhelming for organizations with small teams and even smaller budgets. Hear an overview of quick wins that will take your fundraising to the next level, whether you are a fundraising team of ten, or just one.

Perfecting Your Elevator Speech Dr. Stephen Marshall, ETSU

Do you know your organization value well enough to summarize it in a quick statement, or even a single word? Are you maximizing your stakeholders as megaphones of your focused message? In this session, you will learn a variety of ways to focus your message as well as quickly communicate to others the problem you solve and why others should care.

BREAKOUT SESSION TWO | 11:15 A.M. – 12:15 P.M.

Developing a Positive Organizational Culture Kate Trudell, Community Coalition Against Human Trafficking

Organizational culture has a huge impact on a nonprofit’s ability to be successful, attract and retain top notch employees, and share their identity with the world. This session will help organizations understand the importance of defining and fostering a positive culture and provide practical tools to help nonprofits find their unique personality and put that into practice.

Volunteer Recognition: Beyond Pins, Plaques, & Parties Becca Davis, ReFrame Association

There’s a big disconnect between the recognition that volunteers want and what most nonprofits offer. In this session, you’ll learn how to define your organization’s culture of appreciation, assess your volunteer recognition practices, and set the stage for impactful service. You’ll find out how to provide recognition that’s personal to each volunteer (or group of volunteers) by tailoring it to their motivational style, and how to create a strong culture of appreciation via formal and informal methods.

Including Planned Gifts in Your Annual Development Strategy Trudy Hughes, East Tennessee Foundation

Growing donor relationships now can lead to major, planned gifts down the line. But is it worth the additional time, energy, and resources for these future dollars? Join us for a lively discussion with helpful hints and strategies to include in your fundraising and development plan.


Getting Past Give or Get: Engaging the Board in Meaningful Fundraising Danelle Glasscock, United Way of Greater Kingsport

There are three essentials to engage your board in fundraising: a structured board, a strong intentional plan, and an observant eye on the future. Join this session as we define what it takes to incorporate all three essentials into your nonprofit board.

Piecing Together an Inclusive Culture Anderson Olds, University of Tennessee

Building and sustaining an inclusive culture involves principles of diversity, inclusion, and equity. In this interactive session, we will breakdown the principles of diversity, inclusion, and equity and you’ll leave with actionable items for an inclusive culture.

Annual Operational/Strategic Plan for Staff and Effective Nonprofit Management Diondre Jackson, Penultimate Development

In this session you will learn the keys to effectively manage a nonprofit staff with a systematic and repeatable process that will yield better results. We will discuss the importance of creating an operational plan, keys to managing your team, and learn effective leadership techniques in a social service environment.